Frequently Asked Questions

The loan amount varies by type: Personal loans: ₹50,000 to ₹40 lakhs, Home loans: ₹5 lakhs to ₹10 crores, Business loans: ₹1 lakh to ₹5 crores. The final amount depends on your eligibility and income.

Common documents include: Identity proof (Aadhaar, PAN), Address proof, Income proof (salary slips, ITR), Bank statements (6 months), Employment proof, and property documents for secured loans.

Personal loans are approved within 24 hours, while home and business loans may take 3-7 days depending on documentation and verification requirements.

Yes, most of our loan products allow prepayment without penalty after 6 months. However, terms may vary by lender and loan type.

Generally, a credit score of 650+ is preferred. However, we consider overall financial profile and may approve loans for scores between 550-650 with additional documentation.

Consider factors like your age, income, dependents, existing health conditions, and financial goals. Our insurance experts provide personalized recommendations based on your specific needs.

Report the claim immediately, submit required documents, our team will process and verify the claim, and settlement is completed within 7-15 days for most cases.

Yes, you can purchase most insurance policies online through our platform. The process is simple, secure, and takes only a few minutes to complete.

Most health insurance policies have a waiting period of 30 days for illness-related claims and 2-4 years for pre-existing diseases. Accident-related claims are covered immediately.

Premiums are calculated based on factors like age, health condition, coverage amount, policy term, and risk factors. Our experts help you find the most cost-effective options.

You can start SIP with as low as ₹500 per month. This allows you to begin investing without a large initial amount and build wealth systematically.

Consider your investment goals, risk tolerance, time horizon, and financial situation. Our investment advisors help you select funds that align with your objectives.

Most mutual funds are liquid and allow withdrawal anytime. However, ELSS funds have a 3-year lock-in period. Fixed deposits have penalties for premature withdrawal.

We recommend reviewing your portfolio quarterly and rebalancing annually or when there are significant life changes or market conditions.

Our office is open Monday to Saturday from 9:00 AM to 7:00 PM. We’re closed on Sundays and public holidays. However, our online services are available 24/7.

You can track your application status through our website, mobile app, or by calling our customer service. You’ll also receive SMS and email updates at each stage.

We have a robust grievance mechanism. You can reach out to our customer service, speak with our branch manager, or use our online complaint portal. We’re committed to resolving issues promptly.

Absolutely. We use bank-grade security measures, SSL encryption, and follow strict data protection protocols. Your information is never shared with third parties without consent.